keyboard_arrow_up

Frequently Asked Questions

Find answers to the most commonly asked questions about our services. If you can't find what you're looking for, please contact us.

General FAQs

What is PEC Attestation and Apostille Services?

PEC Attestation and Apostille Services India Private Limited is a professional service provider specializing in document attestation, apostille, verification, and translation services. We help individuals and businesses get their documents legally recognized for use in foreign countries.

How can I track my application status?

You can track your application status by logging into your account on our website or by contacting our customer support team with your reference number. We also provide regular updates via email and SMS.

What are your business hours?

Our offices are open Monday to Saturday from 10:00 AM to 7:00 PM. We are closed on Sundays and national holidays.

Do you provide pickup and drop services?

Yes, we provide pickup and drop services for documents in most major cities across India including Mumbai, Delhi, Bangalore, Pune, and several others. This service ensures the safety of your documents and saves you time.

What is the payment process?

We accept payments through multiple channels including credit/debit cards, net banking, UPI, and bank transfers. For most services, we require an advance payment with the balance due before document delivery.

Attestation Services FAQs

What is document attestation?

Document attestation is the process of verifying the authenticity of documents issued in one country for use in another country. It involves getting the documents certified by various authorities including notary, state government, Ministry of External Affairs (MEA), and the embassy of the destination country.

What is the difference between attestation and apostille?

Attestation is required for documents that will be used in non-Hague Convention countries, involving verification by the embassy of the destination country. Apostille is a simplified certification process for countries that are members of the Hague Convention, requiring only certification by the Ministry of External Affairs without embassy verification.

How long does the attestation process take?

The attestation process typically takes between 7 to 21 working days depending on the type of document, destination country, and current processing times at various government departments. Express services are available for urgent requirements at an additional cost.

What documents can be attested?

Various documents can be attested including educational documents (degrees, diplomas, certificates), personal documents (birth certificates, marriage certificates), and commercial documents (certificates of incorporation, power of attorney). Each type of document may require a different attestation process.

What is HRD attestation?

HRD (Human Resource Development) attestation is the verification of educational documents by the State Education Department or the State HRD department. This is usually the first step in the attestation process for educational documents before MEA and Embassy attestation.

What is Embassy attestation?

Embassy attestation is the process of getting your documents authenticated by the embassy of the country where you intend to use them. It is the final step in the attestation process for non-Hague Convention countries after completing MEA attestation.

Apostille Services FAQs

What is an Apostille?

An Apostille is a certificate that authenticates the origin of a public document. It is issued by a designated authority in a country that is part of the Hague Apostille Convention. In India, the Ministry of External Affairs (MEA) is responsible for issuing Apostilles.

Which countries accept Apostille certification?

Apostille certification is accepted in all countries that are members of the Hague Convention, which includes over 100 countries like the USA, UK, Australia, Russia, France, Germany, Italy, and many others. For non-member countries, embassy attestation is required.

What is the process for getting an Apostille?

The process typically involves: 1) Notarization of the document, 2) Attestation from the State Home Department or HRD department (for educational documents), and 3) Final Apostille stamping from the Ministry of External Affairs (MEA).

How long does the Apostille process take?

The Apostille process generally takes 7-14 working days, depending on the type of document and current processing times at the MEA. We also offer express services that can complete the process in 3-5 working days for an additional fee.

Can all documents be apostilled?

Only public documents can be apostilled, which include birth certificates, marriage certificates, educational documents, commercial documents issued by government authorities, and legal documents notarized by a notary public. Private documents must first be notarized to become eligible for apostille.

Translation Services FAQs

What types of documents do you translate?

We provide translation services for a wide range of documents including personal documents (birth certificates, marriage certificates), educational documents (degrees, diplomas, transcripts), legal documents (contracts, affidavits, power of attorney), medical documents, and commercial documents.

Do you provide certified translations?

Yes, we provide certified translations that are recognized by embassies, immigration authorities, and educational institutions worldwide. Our certified translations include a signed declaration of accuracy, the translator's credentials, and the company stamp.

What languages do you support for translation?

We support translation between multiple languages including English, Hindi, Arabic, French, German, Spanish, Italian, Japanese, Chinese, Korean, Russian, and various Indian regional languages like Tamil, Telugu, Marathi, Gujarati, Bengali, and many more.

How long does the translation process take?

The translation timeline depends on the document's complexity, length, and language pair. Generally, translations for standard documents can be completed within 2-3 working days. We also offer express services for urgent requirements.

Do I need to get my translated documents attested or apostilled?

If the translated documents will be used in a foreign country, they may need attestation or apostille depending on the requirements of the destination country. We can guide you through the complete process of translation, attestation, and apostille as needed.

Document Submission FAQs

What original documents do I need to submit?

You need to submit the original documents that require attestation or apostille. Depending on the type of service and destination country, you may also need to provide supporting documents like passport copies, application forms, or authorization letters.

How can I submit my documents?

You can submit documents in person at any of our branch offices, use our pickup service, or send them via courier. For initial assessment, you can also upload scanned copies through our website or email them to our customer support team.

Is my personal information and documents secure with you?

Yes, we maintain strict confidentiality of all client information and documents. We have secure storage facilities and follow stringent data protection protocols. Your documents are handled only by authorized personnel and are tracked throughout the process.

What happens if my documents are rejected during the attestation process?

If a document is rejected, we will inform you immediately about the reason for rejection and guide you on the necessary corrections or alternatives. In some cases, we may need to provide additional supporting documents or make amendments to the existing documents.

Do you return the original documents after the process is complete?

Yes, all original documents are returned to you after the attestation or apostille process is complete. The documents will bear the necessary stamps, stickers, or seals from the relevant authorities confirming their authentication.

© PEC 2025 Copyrights Reserved. Developed by WGBL India Pvt. Ltd. | A BTW Group Company